Shipping Policy
Delivery, Assembly & Timelines
- Delivery coverage: nationwide across Pakistan.
- Standard production and delivery timeline: approximately 30 days.
- Delivery timelines are estimates only and not guaranteed.
- Delivery Charges are calculated at the checkout.
- Delays due to production, logistics, weather, political conditions, strikes, or other external factors are non-compensable.
- Assembly included at no charge in cities with ZHomes Furniture stores.
- In cities without stores:
- Standard: delivery only
- Optional assembly: available at additional cost
- Risk of loss passes to the customer upon delivery.
Inspection, Acceptance & Damage Reporting
- Customers must inspect all products at delivery.
- Any transit damage must be:
- Identified at the time of delivery
- Reported immediately to ZHomesFurniture.com and delivery personnel
- Acceptance of delivery constitutes confirmation that products are in satisfactory condition, except latent structural defects covered under warranty.
- Claims reported after delivery completion will not be entertained.
Customer Responsibilities (Measurements & Access)
- Customers are solely responsible for:
- Door widths, staircases, elevators, corridors, and floor access
- Structural integrity of floors, walls, and access points
- ZHomesFurniture.com is not liable for:
- Inability to deliver due to access restrictions
- Damage caused during delivery or movement where access is restricted
- Proceeding with delivery despite warnings constitutes acceptance of all risks by the customer.
Contact Information
ZHomesFurniture.com
Email: zhomes@zubaidas.com
Phone: +92 321 2024555